Refund policy

Custom-built and made-to-order clubs
Because nearly everything we sell is built to your personal specifications — your chosen shaft, grip, length, lie, loft, ferrule, and finish — those orders are final sale and cannot be returned or refunded once assembly has begun. Custom work can't be resold, so please confirm your specs carefully at checkout, or book a fitting first so we get it right the first time.

Manufacturing defects & build errors
We stand behind our work. If a club arrives with a manufacturing defect, or if we built it to the wrong spec versus your order, contact us within 14 days of delivery and we'll repair, rebuild, or replace it at no cost to you. Please include photos and your order number.

Uninstalled components (shafts, grips, accessories not yet installed)
Standalone components that are unused, uninstalled, and in original packaging may be returned within 14 days of delivery for a refund, less a 15% restocking fee and original shipping. Cut, tipped, or installed shafts are considered custom work and are non-returnable.

Manufacturer warranties
Club heads, shafts, and grips carry their original manufacturer warranties. We're happy to help you file a warranty claim.

How to start a return or warranty claim
Email abbosclubworks@gmail.com with your order number and a description (and photos, if relevant). We'll respond within 2 business days. Approved refunds are issued to the original payment method within 5–10 business days of us receiving the item.

Damaged in transit
If your order arrives damaged, keep all packaging and contact us within 3 days so we can file a carrier claim.